questions?

School purchase orders

How do I place a school purchase order?

TO PLACE A SCHOOL ISSUED PURCHASE ORDER: please enter the complete school name and address for invoices, for example, "CSU Bakersfield, accounts payable...", as well as the complete ship to address, for example, "CSU Bakersfield, Attn: Coach Smith...". Use payment method, "SCHOOL PURCHASE ORDER", then enter the purchase order number in the field for, "CARD OR ACCOUNT NUMBER".

You can also fax your school purchase order to 1-415-337-1552 or call toll free 1-800-543-0130 when using a school purchase order number.

To facilitate order processing when emailing or faxing please be sure the school purchase order includes: the Purchase Order Number; both the Shipping and Billing address; the Style number, color, and quantities per size for each style; the Cost; and the Shipping Charge (simply Click the "Shipping Info" button for shipping rates).

24 Hour Shipping!

Orders ship out within 1 business day

When will I receive my order?

UPS Ground shipping takes up to 6 business days for delivery. We also offer UPS 3 Day (3 business days), UPS 2 Day (2 business days), & UPS Next Day Delivery (1 business day).

What will my shipping cost be?

Click on the "Shipping Info" button for UPS Ground, 3 Day, 2 Day, & Next Day rates. Shipping will be automatically calculated for your order. Alaska, Hawaii and Puerto Rico are shipped 2 Day, unless you request Next Day Service. Canada is shipped Airmail Parcel Post.

Do I have to be home to receive my package?

No signature is required when receiving your order. UPS will leave your package at your front door if no one is home.

Tax

How much is the tax?

Tax only applies to California residents. Tax in California is 7.25% of your subtotal, except for San Francisco County which is 8.50%. We do not charge tax for orders shipped outside of California.

Exchanges / Refunds

What if the item I purchased does not fit or match with the uniform color?

Exchanges are free. Simply return the item in an unused and unwashed condition through the mail or however you choose. Enclose in the package a note with your name, address, and the size and/or color you would like to exchange for.

How long do exchanges take?

Exchanges are shipped within 1 business day from the time we receive your package. We ship the exchange at no additional cost.

What if I want a refund?

Just return the item in an unused condition through the mail or however you choose with a note containing your name, address, & credit card number. We will then credit your card.

5 Year Guarantee on All Stitching

What does the 5 Year Guarantee cover?

The 5 Year Guarantee covers all stitching on all items purchased after July 1, 2005. The guarantee applies when care instructions are followed: Cold Wash, Hang Dry, No Bleach.

Orders

Is there a minimum amount I have to order?

Feel free to order as many as you like, we accept all orders.

Are there quantity discounts?

We offer one low price for all quantities. It is our best price for the excellent quality fabric and workmanship that go into each short. The Low Riders are just $14.75 and the Waist High shorts are $13.75

Sizes

Are your products only available in women's sizes?

Yes. However, Youth Medium is equivalent to our Womens XS and Youth Large is equivalent to our Womens Small.

Is there an extra charge for larger sizes?

There is no extra charge. All sizes have the same price.

Styles

What is the difference bewteen styles that begin with the same style code but end with different letters like "s", "v" or "c"?

Styles that begin with the same code are identical. The endings, "s", "v" and "c" make them easier to locate in searches for spandex shorts, volleyball shorts and compression shorts.

Sliders

Do the softball sliders have pads?

No. However, Style #15 the 4" inseam short & Style #10 the 7" inseam short, both provide support and protection against abrasions when sliding.

LYCRA

What is LYCRA Spandex?

LYCRA is the highest quality of spandex. LYCRA is a Dupont Registered trademark for its brand of spandex fiber. Only Dupont makes LYCRA.

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